Evaluating the Success of Your Travel Program

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Managed travel has traditionally focused on cost savings and cost compliance. But with growing emphasis on traveler satisfaction, work-life balance and duty of care, what are the critical success factors to evaluate the success of managed travel programs? What are the must-have components of a sophisticated managed travel program? Listen as corporate travel buyers share how they—and their key stakeholders—monitor the success of their programs, evaluate the completeness and factor innovation. Register now for this 60-minute BTN Group thought-leadership webinar.

Topics covered include

  • What are core components of managed travel programs
  • How to measure the completeness of managed travel initiatives
  • Examples of innovation
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Speakers:

Koreen Barbara

Global Travel Manager
McDonalds

Koreen Barbara is responsible for managing the McDonald’s Travel Program, her key focus is to deliver the right service to all employees and ensure the right technology, solutions and suppliers are available to meet the demands of the modern McDonald’s business traveler. Her career covers more than 19 years in the travel industry gaining experience and insights across the globe working in Australia, London and now Chicago. She has had much success in managing global and regional travel programs delivering value, transformation, innovation and cost savings.

Noam Roth

Senior Director, Travel Services
Princess Cruises

Noam Roth leads the Travel Services team for a group of globally recognized cruise lines including Princess Cruises, Holland America, and Seabourn. His team ensures that air travel is provided for cruise guests, crew members, and corporate travelers, as well as overseeing all air functions ranging from front-end displays to back-end reporting and payment. His team also makes sure crew members have hotel and ground transportation arrangements, and maintains a 24-hour help desk to assist travelers en route. He has worked for the cruise company for nearly 16 years and earlier worked as an internal auditor.

Will Tate

Partner
GoldSpring Consulting

Will Tate, CPA, is a Partner with GoldSpring Consuting. With more than 25 years of business process improvement experience in both financial accounting and travel management systems, Tate provides clients with multi-faceted expertise. He spent 15 years with Dresser Industries, capping them as Global Travel Manager. He has pioneered two separate measurement tools to quantify the effectiveness of travel management programs.