5 Questions Travel Managers Ask

A Phocuswright study explores five key areas of corporate traveler satisfaction. The special report covers the challenges and opportunities facing travel managers in a new self-service environment, particularly when it comes to traveler preference, policy and compliance violation and maintaining duty of care. 


Five key questions the report addresses are:

  • What role does mobile technology play in planning and booking behavior?

  • How does technology impact business travelers’ behavior?

  • What motivates travelers to book out of policy?

  • What role, if any, does loyalty play in the decision-making process?

  • How are travel managers handling duty of care?

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